Privacy policy

Privacy policy

MJR BARS Ltd (t/a 1833) is committed to complying with the provisions outlined in the General Data Protection Regulation and the Data Protection Act 2018. Looking after the personal information you share with our organisation is very important and we want you to be confident that your personal data is kept safely and securely.

The information outlined below will help you to understand:

  • how and why we collect information from you;

  • who we share your information with, if anyone, why and on what basis; and

  • what your rights are in relation to managing the personal data that is held by us.

By using this website, you signify your acceptance of this policy. Your continued use of the 1833 website will be deemed your acceptance of those changes.

1. Who are we and how can you contact us?

1833 provides hospitality, food and drink to customers via its premises in London. It is responsible for processing the personal information you provide to us in a secure and fair manner and in accordance with the new EU General Data Protection Regulations that come into force on 25th May 2018. and is registered with The UK Information Commissioner’s Office (ICO) under the UK Data Protection Act 1998.

If you have any questions, comments or concerns about this Privacy Policy or about how we handle your personal information, how to update your records or how to obtain a copy of the information that we hold about you; you may contact us via our Contact Page form. 

You can also write to us at: The DPO, MRJ BARS Ltd, 34-36 Old Town, Clapham, London, SW4 0LB.

Your request will be directed to the appropriate 1833 member. Please allow 3 working days for a response.

You have the right to tell us if you:

  • do not want to be contacted in the future by us

  • would like a copy of the personal information which we hold about you

  • would like us to correct, update, or delete your personal information in our records

  • wish to report any misuse of your personal information.

To assist us in dealing with your request, please provide your full name and details.

You have key rights over how your data is used and stored by us. These are known as your ‘Data Subject Rights’. You can read more about them on the Information Commissioners website – www.ico.org.uk.

2. What information do we collect?

From time to time, you may be asked to provide us with personal information about yourself (e.g. name, email and contact details) so that we can provide you with the best customer experience.

We will also collect other information about you and the devices you use to access our website or may ask other third parties to do so for us. In such cases, we do so by using ‘cookies’. For more information, please our Cookie Policy.

3. What do we use your personal information for?

To respond to customer enquiries and provide more information about our products and services, when requested to enable us to:

  • Communicating with you through e-mail, sms, or other electronic methods.

  • To update you on offers, events and news as requested.

  • Administer and manage your customer records.

  • Answer questions you have submitted to us and respond to your requests.

  • Improve our systems, website and security through testing (to ensure security when updating systems), data processing, website administration, and Information Technology system support and development.

  • Manage fraud, operational and security risks to safeguard your information.

  • Comply with laws and regulations.

  • Submitted information may be used to provide and tailor services directly to you and communicate with you about specific 1833 news you may be interested in.

4. How do we protect and use your personal information?

Online privacy and information security is a key aspect of our customer service and we take it extremely seriously. We use a variety of the latest technologies and procedures to always protect your personal information from unauthorised access, alteration, use, disclosure or destruction.

We have legal obligations, under the EU General Data Protection Regulation and the UK Data Protection Act 1998, to process any personal information that you provide to us securely and fairly. Each time you provide us with personal information we will let you know how we intend to use it.

Your usage of our website is your responsibility, and we assume you are completing information that is your own. Please do not complete information on someone else’s behalf but if you do please ensure you have obtained explicit permission to share it.

5. How long do we keep your personal information for?

We will hold your personal information securely and will keep it for as long as you use the service that you have requested. We may also keep it to comply with our legal obligations, resolve any disputes and enforce our rights.

In all cases, our need to hold and use your personal information will be reassessed on a regular basis, and all personal information that is no longer required for any purpose will be securely disposed of.

6. Who do we share your personal information with and how do we do it?

When customers have provided personal information to 1833 this information may be shared with the relevant team member/department to ensure that the best service is provided to the customer. All personal information is shared in a manner that is compliant and protects the privacy of the individual.

1833 does not sell any personal information to third parties.

1833 may be required to disclose personal information in response to lawful government requests, including to meet national security or law enforcement requirements.

7. IP Address

If you are connected to the internet, you will have an IP Address. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. If there is a security breach the Internet Service Provider will identify the relevant IP Address and the user may be contacted.

8. Use of cookies

Please read our accompanying Cookie Policy here.

9. Scope of this policy

This Privacy Policy only covers the use of the 1833 website at www.clapham1833.co.uk and www.clapham1833.com.  Links within this site to other websites are not covered by this privacy policy.

10. Changes to this Privacy Policy

We may change this Privacy Notice from time to time by posting the updated version of the Privacy Policy on 1833 website. We encourage you to visit frequently to stay informed about how we use your personal information.

Request information about this policy or your data under GDPR >

Please also see our Cookie Notice >